Managing your Kwkly instant keywords

You can have instant Kwkly Keywords apart from your main Kwkly keyword. These keywords can send out a auto response that you setup on the back end of Kwkly. First to add a instant keyword you will need to reach out to our support team. You can do this by emailing into support@brivity.com or calling into 855-427-4848. Once you have a instant keyword added to your account you will see a tab for keywords when you login to KWKLY.com. 

instant keywords tab

Once you click on the tab you will see a few drop downs. The left box on the left hand side of the tab will choose how you want to receive leads for the instant keyword. So you will choose your instant keyword from the drop down and then you will need to choose if you would like to recive leads by text, email, both or roster. If you choose roster it will follow your lead distribution rules.

Instant keyword left side

On the other side you will want to choose your instant keyword. On this side is where you setup what message you would like to go out when someone texts into your instant keyword. You are limited to 145 characters. So if you want to send out a link to a forum or maybe a link to your website those are usually long. You can use a URL shorter to save you some characters. 

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